Personal identification information
We may collect personal identification information from site users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and their credit card information.
Users may also, however, visit our Site anonymously.
We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities. We never exploit or sell customer information to third-party organizations under any circumstances.
Non-personal identification information
We may collect non-personal identification information about users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about a user’s means of connection to our Site, such as the operating system and the Internet service providers’ utilized and other similar information.
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How we use collected information
Trojan Tracks collects and uses Users personal information for the following purposes:
· To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
· To personalize user experience
We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.
· To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
· To process transactions
We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
· To send periodic emails
The email address users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or user may contact us via our site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.
Sensitive and private data exchange between the Site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
All content on this site (unless otherwise noted) whether it be written copy, images, videos, logos, design features and any other site material is considered intellectual property wholly owned by Trojan Tracks. Reproduction in whole or in part of any parts of our site is expressly forbidden without written formal consent from Trojan Tracks. You may not modify, publish, reproduce or derive works from our site content. Downloading and/or copying site content without our explicit permission is forbidden, whether it is for commercial or non-commercial purposes. If you have any questions regarding ownership of our site materials, please contact us here.
If you have any questions about this policy, the practices of this site, or your dealings with this site, please contact us at:
Suite 209 - 1280 Boulevard Way
Walnut Creek, CA 94595 USA